maluku Legal Notice
We do not offer our services in jurisdictions where online wagering is prohibited by local law. maluku operates under jurisdiction-restricted access only. Our platform—which includes football markets (Liga 1, Piala AFF, Champions League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus), and esports markets (Mobile Legends, Free Fire, PUBG Mobile)—is available only to users in supported regions where such services are permitted.
This legal notice sets out the conditions under which we operate maluku, the eligibility requirements for account holders, and the responsibility users bear for verifying local-law compliance. By accessing maluku, you confirm that you understand and accept these conditions.
Service Availability and Jurisdiction Restrictions
maluku's services are available only in jurisdictions where online gaming and sports betting are permitted by applicable law. We do not operate in jurisdictions where such activities are prohibited. Users are responsible for verifying that access and use of maluku comply with the laws of their own jurisdiction before opening an account.
We maintain jurisdiction-restricted access controls. If we detect access from a prohibited jurisdiction, we may suspend or close the account immediately. Any remaining balance will be processed for withdrawal according to our standard withdrawal policy. We do not refund losses or winnings associated with accounts closed due to jurisdiction violations.
Our service area includes users in supported regions across Southeast Asia. We do not target or accept users from jurisdictions where our services are prohibited. If you are unsure whether maluku is available in your location, contact our support team before opening an account.
Account eligibility on maluku
To open an account on maluku, you must:
- Be of legal age in your jurisdiction and permitted by local law to use our platform.
- Not be accessing maluku from a jurisdiction where our services are prohibited.
- Provide accurate and complete information during account registration.
- Accept full responsibility for verifying local-law compliance before opening an account.
- Agree to our terms of service and this legal notice in full.
We reserve the right to refuse service to any user who does not meet these eligibility requirements or who appears to be accessing maluku from a prohibited jurisdiction.
Payment methods and local regulations
We accept nine payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. These payment methods are available to users in supported jurisdictions. If your payment provider restricts transactions to maluku or similar services, you are responsible for resolving that restriction with your payment provider. We do not override payment-provider restrictions.
Users in Jakarta, Surabaya, Bandung, and Medan may access maluku where local law permits. Payment processing is subject to your payment provider's terms and local banking regulations. We do not guarantee that all payment methods are available in all supported regions.
Our maluku Data and Privacy Commitments
We protect your personal data using industry-standard encryption and security practices. Your account credentials, payment details, and transaction history are stored securely. We do not share your personal information with third parties except as required by law or to process your payments.
For detailed information about how we collect, use, and protect your data, refer to our privacy policyOur privacy policy explains your rights regarding your personal information and how you can request access, correction, or deletion of your data.
Legal compliance is your responsibility
maluku operates under jurisdiction-restricted access. By opening an account, you confirm that you have verified local-law compliance and that your access and use of maluku are permitted in your jurisdiction. We do not provide legal advice, and you should consult local authorities if you are uncertain about the legality of online gaming in your region.
Dispute resolution and legal inquiries
If you have a legal question or dispute regarding maluku, contact our support team via your account dashboard. Provide a clear description of your inquiry and any supporting documentation. We will respond within a standard business timeframe.
Our support team operates in English and local languages during standard business hours. We aim to resolve disputes fairly and transparently. If you are not satisfied with our response, you may escalate your inquiry to our management team for further review.
Changes to this legal notice
We may update this legal notice at any time. Changes take effect when we publish them on maluku. Continued use of your account after a change constitutes acceptance of the updated notice. We will notify you of material changes via email or in-app notification.
This legal notice is binding on all users of maluku. By opening an account or accessing our platform, you confirm that you have read, understood, and accepted this notice in full. If you do not agree with any provision, do not open an account or use maluku.